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Your satisfaction with our knives and products are our #1 priority. If it weren't for you, we wouldn't even be here so that's why we offer a 100% Money-Back Satisfaction Guarantee. If you are not 100% satisfied with your purchase, we will provide you with a full refund. No Questions Asked! Just contact us within 30 days of receiving your product to schedule a return. Upon receiving your return we will immediately send your full refund.
The return process usually takes around one week including shipping and processing.
As soon as our warehouse receives your item, we will immediately initiate the return and should be in your account within a couple days (depending on your bank processing times).
We want you to be happy with your knives and love them so we accept returns for any reason within 30 days.
Please email us at info@seikatsuknives.com and let us know why you would like to return your item. Please put 'return' in your subject line so we can address your return and initiate the process as quickly as possible.